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100% Risk-Free Shopping

100% customer satisfaction is the single most important thing to us at Pure Diamond. If for any reason you are not fully satisfied with your purchase we will not rest until you are.  With 12 years experience, we are uniquely positioned to be the best in the diamond engagement ring industry and we pride ourselves on the success stories and great reviews we have acquired.

Your shopping experience at purediamonds.ca includes:

  1. 30-Day Money Back Guarantee
  2. 30-Day Return Policy
  3. Lifetime Diamond Upgrade
  4. Price Match Guarantee
  5. Lifetime Ring Warranty
  6. GIA, AGS, and  IGI  Ideal Cut Certified Diamonds
  7. True Wholesale Diamond Pricing
  8. Free Insured Shipping to your North American Location


*Warranties, guarantees, and upgrade policies are non-transferable and are only valid for the original owner.

The earrings, purchases are subject to restocking fee of $150. If the earrings were worn the seller might reimburse the cost of diamonds only.

At Pure Diamond we don’t use high pressure sales practices. We completely disagree with the tactics employed by traditional brick and mortar jewellery stores. We value your time and want to provide you with a complimentary education on purchasing, and evaluating  a diamond ring. We offer a FREE Diamond Education Hour with our trained gemologist either via the phone or in person.  By simply choosing to inquire about diamond jewellery from Pure Diamond you are eligible to receive this complimentary hour of diamond education.Our primary objective is to create a positive and memorable shopping experience that leads you to create the perfect diamond ring.

We put you in the driver seat when looking for diamond jewellery, supplying you with useful facts along the way. Pure diamond will never sell you a diamond or an engagement ring that you will be unhappy with. WE GUARANTEE IT.

FREE SHIPPING

PUREDIAMOND.CA offers complimentary shipping on all jewelry shipped in the CANADA or the U.S. via FedEx® Priority Overnight.

You'll take comfort in knowing precisely what day your order will arrive. If you wish, you can also follow every step it takes along the way with detailed order tracking.

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30 Day Return Policy

The purchase of a diamond can be one of the most difficult decisions you'll ever have to make. That's why purediamond.ca gives you 30 days to return your diamond for a full refund or exchange without charging a restocking fee. No questions asked! If for any reason you want to return your diamond, you've got thirty full days to decide. This 30-day return policy is for the center diamond only, not side stones, three-stone rings or mountings. The center diamond must be in excellent condition, free from breakage and chipping, and be accompanied by certification documents.

If certification documents are lost or you are not able to provide them, $200 will be deducted from your return amount to cover recertification of the diamond. *In order to give our customers the best pricing, we do not allow comparison purchasing. Comparison purchasing is the act of ordering two or more of the same, or similar item, and then only keeping one of them. If you are unsure, or have detailed questions about a particular item, please call one of our customer service representatives for expert help. *Our 30-day return policy applies to purchases up to $29,000

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Please feel free to call 1 (855) 736-2591 or 604-563-9875.

A Pure Diamond specialist will be happy to answer any questions you may have.

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