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Free shipping

VIA INSURED FEDEX PRIORITY OVERNIGHT

Pure Diamond offers complimentary shipping on all diamond jewellery shipped in the CANADA or the U.S. via FedEx® Priority Overnight.

You’ll take comfort in knowing precisely what day your order will arrive. If you wish, you can also follow every step it takes along the way with detailed order tracking.

INSURANCE AT EVERY STEP

From our office door to yours, all Pure Diamond shipments, including returns, are fully insured at zero cost to you.

DELIVERY OPTIONS

Ship items to your home, office, any FedEx location – whatever suits you.

RETURN PICKUPS AT YOUR DOOR

In the unlikely event you want to return an item, we will gladly arrange to have it collected at your door.

DISCREET PACKAGING, ELEGANT PRESENTATION

Your order will arrive in a discreetly marked package so your secret will be safe. Every piece of Pure Diamond jewellery comes in a tasteful gift box that will make the presentation that much more amazing.

SHIP TO AN ALTERNATE ADDRESS

If necessary, Pure Diamond is able to ship your order to an alternate destination. For security, the shipping address for orders valued over $1000 must be on file with your credit card. Simply call the issuing bank for your credit card and provide them with your alternate shipping address.

 

FREE SHIPPING

PUREDIAMOND.CA offers complimentary shipping on all jewelry shipped in the CANADA or the U.S. via FedEx® Priority Overnight.

You'll take comfort in knowing precisely what day your order will arrive. If you wish, you can also follow every step it takes along the way with detailed order tracking.

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30 Day Return Policy

The purchase of a diamond can be one of the most difficult decisions you'll ever have to make. That's why purediamond.ca gives you 30 days to return your diamond for a full refund or exchange without charging a restocking fee. No questions asked! If for any reason you want to return your diamond, you've got thirty full days to decide. This 30-day return policy is for the center diamond only, not side stones, three-stone rings or mountings. The center diamond must be in excellent condition, free from breakage and chipping, and be accompanied by certification documents.

If certification documents are lost or you are not able to provide them, $200 will be deducted from your return amount to cover recertification of the diamond. *In order to give our customers the best pricing, we do not allow comparison purchasing. Comparison purchasing is the act of ordering two or more of the same, or similar item, and then only keeping one of them. If you are unsure, or have detailed questions about a particular item, please call one of our customer service representatives for expert help. *Our 30-day return policy applies to purchases up to $29,000

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Please feel free to call 1 (855) 736-2591 or 604-563-9875.

A Pure Diamond specialist will be happy to answer any questions you may have.

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